Digital Development & Content Strategy
Case Study: Oxford American Donation Platform Redesign
Challenge
Transform the Oxford American's donation landing page into a compelling narrative that drives sustained giving while maintaining the magazine's literary voice and cultural mission.
Process & Implementation
Strategic Research & Planning
Conducted donor journey mapping to identify key decision points
Analyzed historical giving patterns and donor behavior
Performed competitor analysis of literary magazine donation platforms
Gathered donor testimonials and impact stories
Content Development
Crafted tiered giving narratives linking donation amounts to specific impacts
Developed A/B tested headlines demonstrating tangible outcomes of giving
Created compelling donor impact stories featuring reader testimonials
Wrote SEO-optimized copy integrating key search terms while maintaining brand voice
User-Generated Content Integration
Curated reader stories highlighting magazine's cultural impact
Developed submission framework for donor testimonials
Created content guidelines for intern/partner success stories
Established review process for UGC integration
Technical SEO Implementation
Optimized meta descriptions and title tags for donor intent
Created XML sitemap prioritizing donation pathways
Established internal linking structure to highlight giving opportunities
Stakeholder Content Collection
Conducted interviews with long-term donors
Gathered testimonials from cultural partners and constituents
Documented intern success stories
Collected staff perspectives on magazine impact